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Financial Consumer Protection Principles and Rules

Type	Instrument
Code	44006639
Issuing authority	Saudi Central Bank (SAMA)
Framework	Financial services
Tier	Rules, controls & standards
Legal status	In force
Instrument number	44006639 · Saudi Central Bank (SAMA)
Issued	2022-08-23 (26/1/1444H)
Dates	No. 44006639, 26/1/1444H (23 August 2022)
Last verified	2026-10-20

The Financial Consumer Protection Principles and Rules (No. 44006639, 26/1/1444H, 23 August 2022) are the Saudi Central Bank (SAMA)'s binding conduct rules for the financial institutions it licenses. They rest on Art 4(9) of the Saudi Central Bank Law.

• Replace SAMA's 2012 (banking), 2014 (insurance) and 2015 (finance) principles.
• Ten principles, including protection of data and information privacy (Principle 6): institutions must protect customers' financial, credit, insurance and personal information through mechanisms that cover all rights under the PDPL.
• Rule 11: the institution remains responsible for confidentiality whoever holds the data, including outsourced providers.
• Insurers are now supervised by the Insurance Authority; whether these rules still bind them is to be confirmed.

Documents

• Hosted official text (PDF, English)
• Official source (rulebook.sama.gov.sa)

In this framework

• The Capital Market Law
• Saudi Central Bank Law
• Law of Payments and Payment Services and its Implementing Regulation
• Credit Information Law
• Banking Control Law
• Implementing Regulations of the Credit Information Law
• Payment Services Provider Regulations (2020)
• Capital Market Institutions Regulations
• SAMA Rules on Outsourcing (No. 41027017)
• Cyber Resilience Fundamental Requirements (CRFR)
• Adherence to the PDPL and Data Governance Policies, Regulations and Rules (SAMA No. 43045328)
• SAMA Cyber Security Framework (CSF)
• Business Continuity Management Framework
• Counter-Fraud Framework (banks)
• Counter-Fraud Fundamental Requirements (finance and payment companies)
• Enhancement of Operational Resilience to Address Quantum Computing Risks
• Oversight Framework for Payment Systems and Their Operators
• Open Banking Framework
• IT Governance Framework
• Cyber Threat Intelligence Principles
• Ethical Red Teaming Framework
• CMA Cybersecurity Guidelines for Capital Market Institutions
• Payment Services Provider Regulatory Guidelines

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